Customer care (844) 720-1126

Customer care

Write to Us

Questions about sizing, an order or a return. We reply during business hours, usually the same day.

By telephone

(844) 720-1126

Monday through Friday, 9:00 AM to 6:00 PM Eastern Time

By email

info@westnordvelourfashionhub.com

Include your order reference if your message concerns an order.

By post

Gem Trail Inc

Westnord Velour Fashion Hub

5142 N Academy Blvd Unit #4293 Colorado Springs, CO 80918 USA

Returns must be authorized before they are sent. See the Refund Policy and the Fulfillment Address before you send anything back.

Orders ship to United States addresses only.

Personal information will not be shared with Third Parties.

Send a message

We use what you send only to answer you. Personal information will not be shared with Third Parties.